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The procedure for receiving and considering messages (appeals) about corrupt behavior received through communication channels to the Forestry Agency and system organizations

Chapter 1. General rules.

1. This Regulation is aimed at combating corruption, identifying conflicts of interest and taking appropriate measures in the Forestry Agency and its system organizations, regional administrations and farms (hereinafter referred to as the Agency and system organizations). was developed in order to increase the effectiveness of measures aimed at

2. This Procedure is the main principles of working with reports about corrupt behavior through the communication channels of the Agency and system organizations, as well as the reception, registration and review of reports, as well as to the heads of the Agency and system organizations determines the procedure for submitting the report.

3. For the purposes of this Regulation, the following basic concepts are used:

hotline - a system that allows the Agency to centrally receive, classify and systematize appeals received by phone, as well as monitor their timely and high-quality review;

applicant - any individual and (or) legal entity, employee who applied to provide information about corrupt behavior in the Agency and system organizations through communication channels;

conflict of interest - a personal (direct or indirect) interest that affects or may affect the proper performance of a person's official or service obligations, and personal interest interferes with the rights of citizens, organizations, society, or the state and a situation where a conflict between legal interests is occurring or may occur;

corruption - illegal use of a person's position or official position for the purpose of obtaining material or immaterial benefits for personal interests or the interests of other persons, as well as illegally presenting such benefits;

corrupt actions - having a material interest by the employee directly or indirectly personally or through third parties for action or inaction in the interests of the briber, including money, valuable securities, other forms of property and property rights, services of a proprietary nature illegal use of his official duties for receiving, demanding, extorting, offering or giving, giving and/or receiving bribes or mediating in this, collecting payments for simplifying formalities (bribes) and other illegal purposes;

crime related to corruption - an act that has signs of corruption, for the commission of which liability is provided by law;

anti-corruption system - a set of measures to eliminate corrupt violations of current legislation and internal documents, to ensure high professional and ethical activity by the employees of the Agency and system organizations;

corruption risk - the risk of corrupt actions by employees or third parties on behalf of the Agency and system organizations and (or) in their interests;

relevant message - a message containing information about corrupt actions and (or) conflict of interests in the Agency and system organizations;

employee - a person who entered into labor relations with the Agency;

employee's personal interest - funds, material or intangible assets that may affect the employee's proper performance of official or service duties in the interests of himself or third parties during the performance of his official duties , the possibility of personal gain in the form of other property and benefits (personal, social, financial, political and other commercial or non-commercial interests).

4. The agency organizes the work of communication channels intended to provide information about corrupt activities based on the following principles:

confidentiality and security - all authorized persons of the Agency and system organizations authorized to use messages in communication channels do not have the right to give (disclose) these messages to unauthorized persons.

If the applicant disclosed the fact that he sent his message to other employees or third parties at his own will, including as a result of carelessness, the Agency and system organizations will not be responsible for its disclosure;

legality - reception, registration, processing and review of messages received through the communication channels of the Agency are carried out strictly in accordance with the requirements of the legislation of the Republic of Uzbekistan and this Procedure;

non-prosecution of the applicant - a natural and legal person, in particular, an employee of the Agency, who voluntarily reports about corrupt activities through communication channels, will not be held accountable regardless of the content of the report;

Mandatory feedback to the applicant - if the message is not anonymous, the results of its review must be communicated to the applicant by the Agency and system organizations;

Mandatory application of measures of influence - if the fact of corruption is confirmed, the Agency will act in accordance with the legislation of the Republic of Uzbekistan to bring the guilty persons to justice.


Chapter 2. Communication channels to provide information about corruption activities.

5. The relevant message can be sent through the following communication channels:

through the virtual lobby of the President of the Republic of Uzbekistan (https://pm.gov.uz/);

Via the e-mail of the agency - antikor@urmon.uz,

Through the agency's official channels and pages on social networks (for example, the official page on Facebook (https://www.facebook.com/Urmon-News-2424914581061376);

Through the phone numbers of the agency (71-263-03-58-ishonch and other business phone numbers);

Through the agency's telegram bot (@urmon_bot);

By contacting the agency verbally (in person);

through law enforcement agencies;

through other communication channels not specified in this Order.

6. Agency and system organizations will post information about communication channels on their official website and pages and channels in social networks, as well as include them in e-mails and training materials sent periodically to employees, thematic posters placed in the buildings of Agency and system organizations and so on.


Chapter 3. Receiving relevant messages through communication channels.

7. The Agency's anti-corruption compliance-control service is responsible for reviewing relevant messages received from the communication channels of the Agency and system organizations.

8. Relevant messages received from the following communication channels of agencies and system organizations, approved by Cabinet of Ministers Resolution No. 341 dated May 7, 2018 The following shall be registered in accordance with the requirements of the Agency's regulations on the procedure for dealing with appeals of individuals and legal entities and sent to the Director of the Agency or his deputy for resolution:

through the virtual lobby of the President of the Republic of Uzbekistan;

Through the official website or e-mail of the agency and system organizations;

Through phone numbers of agencies and system organizations (through trust and other business phone numbers);

Addressing agencies and system organizations verbally (in person);

through law enforcement agencies.

9. The responsible officer of the Compliance-control service is appointed to receive the messages received through the official channels and pages of the agency and system organizations in social networks, Telegram bot. In this case, when the relevant message is received, the responsible officer of the Compliance-control service contacts the applicant by e-mail or by phone, specifies the necessary information, registers the message in the Register and enters the information to the Director of the Agency or his deputy. . The responsible employee of the compliance monitoring service analyzes incoming messages from Monday to Friday from 09:00 to 18:00. If the message is received outside of working hours, the message will be saved for clarification on the next working day.

10. If the applicant has additional materials to confirm his message, for example, photos, documents, audio and video recordings, the employee responsible for receiving the application shall provide them with the communication channels (telegram bot or electronic indicates the confidentiality of the information provided. This information is formalized as an attachment to the relevant message.

11. The director of the Agency or his deputy sends a task to the Agency's Compliance-control service to quickly analyze and consider the relevant message.

12. Within 1 (one) hour after receiving the relevant message, the Compliance-control service of the Agency shall register it in the Agency's register of receiving messages about corruption-related actions (hereinafter - the Register) in accordance with the attached form, and in accordance with Chapter 4 of this Procedure should be reviewed.

13. Agency and system organizations provide applicants with the opportunity to leave anonymous messages about corrupt actions committed by an employee. In case of receiving an anonymous report, the responsible officer of the Agency should, if possible, do the following:

Notify the agency that they may not be able to contact the applicant to respond to the message received; to state that they will not be able to fully and comprehensively study the message in the absence of an opportunity to obtain additional necessary information; offers the applicant to establish an anonymous communication channel to contact him (an anonymous e-mail address, a secret chat in Telegram, etc.); If the applicant does not withdraw his application, he must accept the message in accordance with the procedure provided for in this Procedure.

14. In the process of reviewing the messages received by the employees of the agency and system organizations, the causes and conditions of committing corrupt offenses will be analyzed, and measures will be taken to prevent them and improve the anti-corruption system in the future.

15. All relevant materials, documents and information on the received messages (including decisions made and responses sent to applicants) for the period established by the legislation of the Republic of Uzbekistan in the structure of working with appeals, and at the same time for a period of not less than 10 years should be kept.

16. If the relevant message is received by the regional and structural units of the agency, the responsible employees who receive it immediately notify the head of the regional (structural) unit and the person in charge of fighting corruption in writing. , they in turn send this message to the Compliance-control service in the central office of the Agency. The compliance control service will consider the message received in accordance with the procedure described in paragraph 1.

17. Territorial and structural divisions of the Agency maintain their own Register.


Chapter 4. Review reports of corrupt practices.

18. All relevant messages received by the compliance-control service are reviewed by the responsible employees of the service or by other departments based on the assignment of the director of the Agency (or his deputy).

19. It is forbidden to involve in the process of reviewing reports of corrupt activities, employees whose actions have been reported or who may have a conflict of interest during the review process.

20. Upon receipt of a relevant message, the employee of the Compliance-control service conducts a preliminary investigation and analyzes its relevance, that is, checks whether the information indicated in the message is related to the offense of corruption and (or) conflict of interest related to the Agency system. The preliminary inspection is carried out within 5 (five) working days from the date of receipt of the relevant message to the Compliance-control service.

21. Irrespective of the results of the preliminary inspection provided for in Clause 20 of this Regulation, the information about it will be entered in the Register.

22. If the employee of the Compliance-control service comes to the conclusion that the message is not relevant, this message must be transferred to the appropriate structure of the Agency within one working day.

23. If the report contains information about corrupt actions and (or) conflicts of interest and sufficient grounds for conducting a service audit, the Compliance-control service employee will take the initiative to conduct a service audit in accordance with the procedure specified in the internal departmental document. .

24. Content consideration of relevant messages Within one month from the day of receipt by the Agency, in cases where it is necessary to conduct an investigation, request additional materials or take other measures, consider them the period of withdrawal may be exceptionally extended by one month by the director of the agency, the applicant will be informed about it (except for anonymous applications).

25. The response to the appeal is prepared by the Compliance-supervision service and formalized with the signature of the director of the agency or his deputy.

26. According to the results of the review of the relevant messages, a response letter indicating the results of the study and the applied impact measures will be prepared and sent to the applicant in the prescribed manner.

27. The response to the relevant message received through social network channels and pages or Telegram-bot is sent to the applicant in electronic form through social network channels and pages or Telegram-bot.


Chapter 5. Accountability.

28. The register can be used by employees of the Compliance-control service, employees of other relevant state bodies and organizations involved in the review of reports (only related to such reports), the director of the Agency or the deputy chairman of the anti-corruption department.

29. Based on the data of the register, the Compliance-supervision service shall submit a quarterly report to the Director of the Agency regarding the received reports of corrupt activities and shall indicate the following:

the number of relevant messages received and the number of relevant messages reviewed;

the number of relevant reports of confirmed cases of corrupt activities, conflicts of interest;

the number of relevant messages whose review deadlines have been violated;

the average period of consideration of relevant messages;

communication channels most used by applicants and other statistical data.

30. Violation of the requirements of this Order shall cause liability in accordance with the established procedure.

31. This procedure should be revised when the legislation of the Republic of Uzbekistan changes in the field of appeals and fighting against corruption.